Frequently Asked Questions - Spots
You'll receive your audiofile returned to you via our website. From there, You will simply log in and click on the link to download it to your computer.
Depends...Listen to the artist's demo... If you're really not sure, just ask, we may be able to produce a portion of your script to give you a better idea of how it will sound when completed.
Sure.. If we did not follow your directions, we'll always make good on an ad to keep you satisfied. But if you chose the talent, then you'll will pay for a new spot if you change your mind and think another artist would sound better with your script.
Your audiofiles are always located on your download page if you select 'view old orders'. We keep audiofiles in your portal for 90 days. After that period of time has passed, we archive your audiofiles on a backup server. Simply e-mail firstname.lastname@example.org and he'll get your audiofile to you promptly for free.
With our website, you may attach up to a pronounciation audiofile and any example audiofiles that will be sent to the producer and talent to make sure we get your spot done the way you want it.